Want to hear some good news? Of course you do! So, you remember
my wheelchair debacle? Well, our PT recommended the company to us, so I told her about the whole thing--I put heavy emphasis on the fact that I was going to have to shell out my entire deductible because they hadn't ordered it last year when I placed my order. We basically said that we were going to order our chair through a different company because we were that unhappy with the situation.
Know what?
The guy called us and apologized. Apparently our PT called and gave him a stern talking to. He said if we order the chair from him, he'll waive our deductible. WAIVE IT! Chair=free (for us, anyway).
I'm a happy girl.